Login Issues

Forgot your password, reset email didn't show, or can't find your old recipes. The usual login problems and how to fix them.

Updated October 2, 2026

Most login problems come down to a forgotten password, an email that never shows up, or signing in a different way than last time. Each has a quick fix.

Forgot your password

  1. On the sign-in screen, tap Sign In With Email, then Forgot Password?.
  2. Enter the email on your account and tap Send Reset Link.
  3. Open the email (check spam too) and tap the link. It opens a page where you set a new password.
  4. Come back to PourCost and sign in with the new password.

Reset email never showed up

  • Check spam, promotions, and any forwarding rules.
  • Give it a minute, then tap Resend Link. There is a short wait between resends.
  • Make sure it's the email you signed up with. If you signed up with Apple or Google, there may be no password to reset. Sign in with that button instead.

Signed in, but your bar is empty

You may have signed in a different way than last time, like Apple instead of email. Sign out from Settings → Account and sign back in the way you first signed up. Once you're in, you can link Apple and Google in Settings → Account so either one works.

Can't find recipes from the old PourCost

  • Old recipes come over when you sign in with the same Google account you used in the old app.
  • Signed up here another way? Use Settings → Import From Old PourCost and pick that Google account.
  • Recipes saved under a Facebook login in the old app can't be carried over.

Stuck on a loading screen

Force-quit the app and reopen it. If it keeps happening, sign out from Settings → Account and sign back in.

Note

Still stuck? Email support@pourcost.app with your account email and a screenshot of the error.